Shipping Policy

All orders from FavoritePetShop are shipped directly from the manufacturer. The length of time it will take to arrive depends on the production time of the designer. Most orders ship within 3-4 business days*. If shipping time is longer than the average 7 days it will be listed in the product descriptions. Please expect to add 2-3 days for holiday orders. Some products will be charged an extra shipping surcharge if there is an additional charge it will be listed in the product description.

*Business days are Monday-Friday, excluding holidays.

US STANDARD SHIPPING CHARGES (48 CONTIGUOUS STATES)

FavoritePetShop is happy to offer a standard flat rate of $4.99 to all 48 contiguous United States on all orders* under $49. Orders $49 and over will qualify for free shipping*!! We are committed to providing the best value to all our guests.

*Alaska and Hawaii have an additional shipping charge of $19.00. Some of our manufactured may not ship to these locations, where possible we have noted this limitation in the description; however, if we are notified of this limitation during the order process we will notify you, and offer a refund. Products requiring additional shipping charges will be noted in the product descriptions.

RUSH SERVICES

If you need an order rushed, please contact us and we can make arrangements to get your order to you as soon as possible, based on the designer's inventory and policies. 

CANADIAN & INTERNATIONAL ORDERS

Unfortunately, we are not able to ship internationally at this time due to excessive shipping costs. Please feel free to contact us for additional information. 

Shipping charges for some packages are based on the weight of the package. The price you are given when placing an online order is an estimate and it is sometimes necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping please contact us and we will be happy to answer any questions that you may have.